One of the world’s most competitive luxury hotel markets, Moscow is also a very unique market with important challenges, from administrative (regulations by various authorities), limited qualified human resources to the huge traffic in the city. Most luxury hotels cater for the business travellers, however, in the past years there has been an increase in leisure travellers from all over Russia and the former CIS countries, visiting Moscow for sightseeing as well as shopping.
The Ararat Park Hyatt has been one of the pioneers of luxury hospitality in Moscow, among the very few which has succeeded in establishing and maintaining a leading position from its opening both in terms of product offering and service. Now in its 9th year, the Ararat Park Hyatt has embarked on a total multi-million dollar renovation which resembles more of a transformation, adding to its unique location – by the world famous Bolshoi Theatre (re-opened last year after major renovation and restoration works) and steps from the Red Square and Moscow’s luxury department store Tsum.
I returned to the hotel after more than 3 years and I have to admit I was impressed by the renovation works. The attention to detail and the quality of the refurbishments are impeccable, the new rooms perfectly embodying the spirit of the Park Hyatt – cutting edge, sleek and contemporary, while maintaining the utmost level in comfort, privacy and comfort.
And, indeed, no expenses have been spared on the renovation works – custom designed lighting and furniture all imported from Italy and Spain, state of the art technology (touch control panels for lighting, temperature, do not disturb). The renovation works have been overseen by renowned architect Tony Chi who also designed the iconic Park Hyatt in Shanghai.
It has been truly refreshing to discover Ararat Park Hyatt’s new eco features, such as the sensors in the rooms which switch off automaticall lights and decrease air-conditioning speed when the guest is not in the room as well as an Eco touch button on the air-conditioning touch control panel which optimizes energy consumption. The sense of privacy is heightened in the new rooms, with brand new solid wood doors, glass enclosed corridor and double glazed windows, not to mention the touch control panels which make for the easiest control of room features (besides temperature and lighting controls, panels include do not disturb as well as floor heating for the bathroom).
The new rooms are abundent in great details such as a Giorgetti chair at the working desk, an Illy by Francis coffee machine, the rich oak wood panels and limestone in the bathrooms which recreate a private SPA. There are separate walk in showers with rainfall and bathtub which feature a turned leg terri-cloth ottoman at its side. Natural materials such as smoked quarter-sawn oak and a delicate honed limestone provide a perfect synergy between the glitter of mirror glass furniture and the cut and blown glass lighting.
During my busy schedule of meetings, I have once again realized how important is the location of the hotel – it took me less than 10 minutes from the main railway station which is connected to Sheremetovo SVO airport with a fast train which takes 35 minutes. In Moscow terms, it was a record 45 minutes from the airport to the hotel. The Red Square and Moscow’s other department store, the Gum, are both within 10 minutes walk. Gum is home to over 60 international luxury brands in a setting which makes a great shopping experience.
Make sure you do not miss the roof top Conservatory bar which offers stunning views of Bolshoi and Red Square and the tiny sushi bar on the ground floor – great for a quick bite. Breakfast is a true feast, with an impressive selection of local and exotic fresh fruits, as well as Russian speciality breads and pastries.
And last but not least, the Ararat Park Hyatt has provided an outstanding service throughout my entire stay, from the Front Office, Guest Relations to Housekeeping and restaurants. It is this consistency in service which has been crucial for the Ararat Park Hyatt to maintain its leading position in Moscow. Once the renovation works complete, by the end of this summer, the Ararat Park Hyatt will dazzle its most discerning guests and patrons with the very best of luxury hospitality of the highest international standards.
Oliver Petcu in Moscow
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