With its prestigious location by the State Opera, steps from Stephansplatz in the heart of the city, Hotel Sacher is undoubtedly one of the finest luxury hotels in Europe, boasting the highest level of service and an aristocratic residential feel. Independently owned and managed since 1876, the Sacher Hotel is a testiment to authentic Austrian hospitality, with a carefully preserved heritage. Nowadays, the Gürtler family also own the Sacher Hotel in Salzburg and have recently acquired the Bristol Hotel in Vienna
The passion to serve, the incessant quest for perfection and obsessive attention to detail have been, and remain, the ingredients behind the continued success of this iconic hotel. In recent years, the hotel has undergone extensive renovations, adding a timeless contemporary elegance to the already classic interiors. No details have been been overlooked, from the finest quality of materials and finishes to state of the art technology. The hotel features an impressive array of rooms and suites, each with an individual character. My favourite were the contemporary suites of the top floor, some of which feature spectacular panoramic views of the Vienna skyline.
The Sacher Hotel is a true definition of luxury and beyond the beautfiful product and impeccable service, the hotel achieves to instill a unique feeling of pride and privilege to be a guest of the hotel. One of the immemorable instances at the hotel was each return from the city, feeling so proud to be a guest of the Sacher.
My room, a Top Luxury category had the most perfect views of the Albertina Museum and surroundings, with the same exceptional blend of classic and contemporary – an open bathroom with a glass wall opening onto the room, silk wallpaper, coloured crystal chandelier and a most elegant wardrobe. High speed wi-fi internet (complimentary), automatic control of blinds and lighting as well as a flat TV were just some of the modern features the hotel provides.
Few luxury hotels understand the importance of flowers but Hotel Sacher excels! – from the fresh planted of lilic flowers at the main entrance, to the lavish bouquets throughout the restaurants, the entire hotel resembles a garden of the most beautfiful flowers.
Despite the new comers such as the Ritz Carlton and Kempinski, The Sacher holds a leading position in Vienna, almost impossible to compete, especially at the level of service, which is personal (irrespective of the length of your stay staff go out of their way to remember your preferences and needs), intuitive and warm. There is also a sense of firmness and confidence in the service extended, one could easily notice the pride and passion of staff working for The Sacher.
A review of the Sacher Hotel would be incomplete not mentioning the famous Sacher Torte, the story of which began in 1832 and is linked to Franz Sacher, a 16-year old apprentice at the court of Prince Metternich when he was asked to create an especially delicious desert for distinguished guests. Today, the Sacher-Torte is exported throughout the world and the hotel has two shops in Vienna, including one at the Vienna International Airport. Every single cake is hand-made according to Franz’s original recipe, which is a well-kept Sacher secret.
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Oliver Petcu in Vienna
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