Ten years in the making, with many hardships related to the development process, the construction and several delays, I felt so proud being welcomed with a Four Seasons logo plate at Moscow Airport. It is indeed a major achiement for all those at Four Seasons in charge with the project.
The location is unique, in the heart of Moscow, right by the Kremlin, the Red Square and the State Duma. The new Four Seasons Moscow boasts second-to-none direct views over the Kremlin, the State History Museum, the Manzehnaya Square, as well as panoramic views over the Moscow skyline. It is impressive to be so close to history, the location lending both an air of prestige and a particular energy. From early morning till late afternoon the grounds around the Kremlin are buzzing with tourists, both nationals and foreigners and I often felt swept away by the energy of the crowd. The views of the Kremlin from the Bar and the main restaurant are also to die for. The building itself is majestic and so is the main entrance, adding to the feeling of ‘grandness’.
Quadrum, the main restaurant of the hotel, features Italian cuisine, with an exceptional quality of the dishes and a good standard of service. Indulge yourself with the huge wine selection and do try one of the cocktails. The only shortcoming of the restaurant of the restaurant is the decor, which seemed to me too basic, lacking character and that WOW factor, which I believe is a must, especially for a grand luxury hotel in the Russian capital. Most of the public spaces, including the lobby and the Silk Lounge share the same shortcoming, presenting the newly opened hotel with an opportunity to improve. My favourite Food & Beverage outlet was the Moskovsky Bar, with an endless array of cocktails and drinks. My choice – the ‘The Trans-Siberian Express”, served both cold and hot.
Rooms and suites are well appoointed and spacious – among the largest in Moscow! The interior design bears the Four Seasons signature – understated luxury with a focus on comfort and functionality. Four Seasons Moscow features the new customizable Four Seasons beds (mattress tops can be adjusted to the preference of the guest), providing an outstanding sleep experience. The marble bathrooms are lavish, with separate bathtubs, vanity and showers. Suites feature a sauna and a working fireplace, which are perfect for the long winters of Moscow, adding to the cozy feel (some suites also feature a small outdoor terrace. Other custom details include partial wooden floors and bespoke bathroom amenities by Roberto Cavalli – a worldwide exclusive.
Overall customer service is of a good standard throughout all departments, especially considering the hotel opened only recently. The Concierge and the Moskovsky Bar staff clearly stood out! There is a genuine will by the very young staff to provide the best possible personalized service. One can easily sense their pride to be working for the Four Seasons – their custom-made uniforms cannot be missed!
My favourite moment at the hotel was sitting by the fireplace in my suite and watching the Kremlin, the Red Square and the Moscow skyline, at sunset.
Oliver Petcu in Moscow
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